01 / context and data connectors
What may a model read, and from where?
I specify each source, the scope it is read with and the permissions that travel with the data: your CRM, ticketing, ERP, documents and databases, connected read-only until a workflow earns write access.
02 / swappable model layer
Which model runs this task, and what does it cost?
I build one interface in front of Anthropic, OpenAI, Google and open-weight models on your cloud, so each workflow names its model in configuration and you are never locked to a single vendor.
03 / permissions and identity
Who, and which agent, may do what?
I map your existing identity provider and roles onto every agent and tool, so an agent acting for a support colleague can do no more than that colleague could, and every call carries a named identity.
04 / agent runtime with approval gates
Where does a person decide before something happens?
I build the loop as read, decide, ask, act, record: an agent may propose a side effect, and where it matters a person approves it in the interface they already use before the tool is called.
05 / audit and observability
What happened, who asked, and what did it cost?
I write an append-only log of every model call, tool call and approval, and put cost and quality dashboards on top of it, so you can answer an auditor or a finance question from the same record.
06 / interfaces
Where do your people meet the layer?
I connect the layer to Slack, Teams, WhatsApp, email and the web, whichever your people use today, so approvals and answers arrive where the work already happens instead of in a new tool.